Knowledgebase
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A redesigned support hub for VPS Malaysia billing, VPS hosting, dedicated server, general support and web hosting guides.
Answer First
What is inside the VPS Malaysia knowledgebase?
The source knowledgebase organizes support guides into Billing, Dedicated Server, General, VPS Hosting and Web Hosting categories, covering payment workflows, server access, RDP, SSH, cPanel, WordPress, networking, security and troubleshooting.
Categories
Browse by support track.
Billing 11 articles
Payments, renewals, PayPal, cards, crypto, manual bank transfer and account credit.
Guide Use case Source
How To Enable Auto Recurring Payment PayPal auto-recurring payment setup. Open How To Renew Service Renew a service through VPS Malaysia payment methods. Open Payment Methods Available payment channels for VPS Malaysia customers. Open How To Pay Using Malaysian Online Banking / Card / E-Wallet Online banking, card and e-wallet payment workflow. Open How To Pay Using PayPal PayPal payment steps. Open How To Pay Using Credit/Debit Card Visa and MasterCard payment steps. Open How To Pay Using Crypto Bitcoin and altcoin hosting payment guide. Open How To Pay Using Manual Bank Transfer Manual transfer option for customers without card or PayPal. Open How To Update PayPal Subscription After Cancellation Avoid unwanted PayPal subscription payments after cancellation. Open How To Check Your Credit Balance Find account credit balance in the client area. Open How To Apply Credit For Invoice Payment Use account credit to pay an invoice. Open Dedicated Server 14 articles
IP configuration, Windows Server, RAID, firewall, SSH, cPanel, NTP and server resources.
Guide Use case Source
Adding An Additional Public IP Address To Windows Server 2008 Add extra public IP addresses in Windows Server. Open Configure Static IP - Windows VPS Static IP setup through Network and Sharing Center. Open Create New User Windows VPS Create Windows Server users. Open Creating RAID 1 Mirror With Windows Server Create mirror RAID through Disk Management. Open Firewall - Open & Close Ports On Windows Server Customize Windows Firewall ports. Open How To Change The SSH Port In Linux Change the default SSH port for additional security. Open How To Install cPanel On CentOS 7 Install cPanel and WHM on a fresh CentOS 7 server. Open How To Redirect HTTP To HTTPS Using .htaccess Force HTTPS traffic through .htaccess. Open Disable Automatic Windows Updates Use Group Policy to disable automatic updates. Open Install and Configure NTP on CentOS Set up Network Time Protocol on CentOS. Open Installation cPanel & WHM on AlmaLinux 8 Install WHM/cPanel on AlmaLinux 8. Open Monitor Server Resources Check CPU and memory usage when a server feels slow. Open Multiple User Access Remote Desktop Enable or disable multiple RDP sessions. Open No Remote Desktop License Servers Available Fix Windows RDP license server errors. Open General 26 articles
Account setup, support tickets, cancellation, IP blacklist, traceroute, Anydesk and cPanel email.
Guide Use case Source
30-Day Happiness Guarantee Money-back confidence overview. Open Avoid Spam & Phishing Mail Avoid phishing phrases and spam trigger words. Open Backup cPanel Email Back up email from cPanel File Manager. Open Branding cPanel Reseller Hosting Brand identity guidance for reseller hosts. Open Change Computer Name Change hostname on Windows Server. Open Credit Card Auto Renewal Cancellation/Removal Remove card auto-renewal from the client area. Open Edit Your Hosts File in Windows Modify local host records for testing or routing. Open Firewall - Open & Close Ports On CentOS 6/7 Open and close ports on CentOS. Open How To Order New Hosting Services Order or add new hosting services. Open How To Request For A Service Cancellation Cancel hosting services through the client area. Open How To Sign Up Unique Affiliate Link Join and access the affiliate link. Open How To Submit A Ticket Submit a support ticket. Open How To Perform a Traceroute and MTR Test Network route diagnostics. Open IP Blacklist What to do when login failures block your IP. Open IPv6 IPv6 availability and pricing note. Open Install Anydesk On Windows Install AnyDesk on Windows OS. Open Reboot VPS Reboot a VPS from the control panel. Open Remote Desktop RDP Login Locked Resolve RDP lockout cases. Open Setup Email Client Access In cPanel Set up email clients from cPanel. Open Transfer Files - Remote Desktop RDP Transfer files to Windows Server using RDP. Open VPS Control Panel - Blacklisted Recover access when blocked from VPS control panel. Open VPS Hosting 93 articles
Windows VPS, Forex VPS, Linux VPS, RDP, VNC, SSH, VPN, MT4, Minecraft, Fail2ban, CloudPanel and control-panel guides.
Guide Use case Source
Activate VPS Upgrade Reboot from VPS Control Panel after upgrade. Open Adjust The Screen Resolution RDP Change RDP resolution before login. Open Change DNS Settings On Linux Fix or replace DNS settings on Linux VPS/server. Open Change The Listening Port For Remote Desktop Change RDP listening port. Open Configure Additional IP Addresses On Linux VPS Set up additional Linux VPS IP addresses. Open Connect to Linux VPS from Windows using PuTTY Download and use PuTTY for SSH. Open Enable VPS Audio Enable audio in Windows VPS. Open Firewall - Open & Close Ports On Ubuntu Use UFW on Ubuntu and Debian servers. Open Fix Small Text in Remote Desktop Resolve RDP scaling mismatch. Open Forex VPS vs Windows VPS Compare trading VPS and Windows VPS use cases. Open Install Basic Linux Packages Install sudo, curl and bash on Debian/Ubuntu. Open Use Multiple Broker Accounts With A Single Forex VPS Run multiple brokers/accounts from one Forex VPS. Open Check Memory Usage In Linux Commands for Linux memory usage. Open Extend Storage In A VPS Resize storage on Windows Server 2012/2016. Open Install MT4 In VPS Install MetaTrader 4 on VPS. Open Resize Partition for Ubuntu 20.04 Resize Ubuntu partition through SSH. Open Setup VPN On Windows Server 2008 R2 Configure VPN on Windows Server. Open OpenVPN on Windows Set up OpenVPN server on Windows. Open Change Password in Linux VPS Change VPS password on Linux. Open Connect to Linux VPS through SSH Using PuTTY SSH from Windows using PuTTY. Open Install CyberPanel with OpenLiteSpeed on Ubuntu CyberPanel setup on Ubuntu. Open Install and Configure Fail2ban on AlmaLinux 9 Fail2ban security setup. Open Install and Configure Fail2ban on Ubuntu 22.04 Fail2ban IPS setup on Ubuntu. Open Run MTR Test Use WinMTR for route diagnostics. Open SSH in macOS via Terminal Connect by SSH from macOS Terminal. Open Schedule Automatic Reboots in Windows VPS Improve performance and apply updates with scheduled reboots. Open Use CloudPanel VPS Template Manage websites with CloudPanel template. Open Use Minecraft PaperMC VPS Server Start Minecraft PaperMC server on Ubuntu. Open Use Minecraft VPS Server Start Minecraft Java Edition server on Windows. Open Linux KVM vs OpenVZ Compare true virtualization and container virtualization. Open Reset VPS Password via Control Panel v2 Reset forgotten root or administrator password. Open Self-Reinstall Operating System v2 Fresh OS reinstall from VPS Control Panel v2. Open View VPS via Control Panel v2 Use VNC if SSH or RDP is unavailable. Open What is VPS Control Panel Control-panel features and power controls. Open Web Hosting 19 articles
cPanel, FTP, WordPress security, domain DNS, email migration, Imunify360 and firewall blocks.
Guide Use case Source
Backup cPanel Create full cPanel backups. Open Backup cPanel Email Back up cPanel email data. Open Benefit of Dedicated IP Dedicated IP benefits for reseller/web hosting. Open Check Domain Registered To Which Server Understand domain mapping and server lookup. Open FAQ: My Site Was Hacked What to do if a site appears hacked. Open Access FTP Via FileZilla Use FileZilla Client for FTP. Open Increase PHP Max Upload Size in cPanel Adjust upload_max_filesize. Open Secure A WordPress Website WordPress security hardening overview. Open Change WordPress Home and Siteurl Move WordPress URL values. Open Imunify360 User Interface Files and tabs in Imunify360 end-user interface. Open Manual Migration Of Email To cPanel Webhosting Use Thunderbird to transfer email to cPanel. Open Redirect a Domain Using DNS Records Redirect domain using DNS records. Open Themes - Jupiter cPanel Jupiter theme changes. Open Why Has My IP Address Been Blocked By The Firewall? Avoid repeated failed cPanel/Webmail/Mail Client login attempts. Open cPanel Using Domain as SMTP Hostname Use registered domain as SMTP hostname. Open Need Human Help?
Use the guide first, then escalate with context.
If the article does not solve the issue, open a ticket with the article attempted, service name, affected IP or domain, screenshots, error messages and traceroute or MTR results when network access is involved.